Hardware Tester

Operations · Ottawa, Ontario
Department Operations
Employment Type Full-Time
Minimum Experience Entry-level

Hardware Tester

Solink is a different kind of data-analytics software company. We’ve successfully made surveillance video a source of powerful insight for business owners of franchise and retail chains. We focus on security applications that combat fraud proactively and make it easier for owners to track down problems. Today we focus on loss prevention and in the future, we see every department using video to make data-driven decisions: marketing, operations, even HR.

A job at Solink means working with an amazing team and tackling one of the biggest data problems out there.  We are venture backed and focus on continuous execution to delight our customers.  We have a creative and collaborative work environment, and all of our employees have meaningful equity in the company.

A bit about the role…

We are looking for a motivated solutions minded individual that enjoys problem solving to join our operations team as a Hardware Tester. In this role you will be collaborating with our field services, finance, and fulfillment teams on a daily basis. You will be working closely with these teams to ensure hardware is being cleaned, tested, and performing as needed for our growing customer base. 


  • Attention to detail will be key for your success in this role
  • Organization is important to you, and you can maintain your area in an orderly fashion
  • You love working with your hands and you can perform repetitive tasks
  • Problem solving skills, and the ability to make suggestions to process improvements
  • Ability to work independently and within a team environment
  • Can work in a fast paced environment
  • Previous experience in a logistics and fulfillment environment considered an asset
  • Comfortably able to use MS office suite and similar software
  • Previous experience working in a role of electronic care, maintenance, and testing or similar would be considered an asset
  • Ability to excellently communicate in English (Written, Read, Spoken). 
  • Can work in an office environment from Monday to Friday


  • Candidates must undergo a criminal records check upon hire;
  • Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;
  • Be willing to comply with Solink’s own security policies and standards.


  • Clean, test, and perform warranty RMA exchanges for hard drives, network recording systems and other equipment/hardware that is used in Solink installations.
  • Set up returned units for remote viewing after the device is replaced, at the customer's request.
  • Clean and test returned units for functionality and to ensure their re-use for future installations
  • Work with the finance and fulfillment teams to write off and dispose of any non-serviceable equipment returns
  • Assist with physically connecting new units to the office network in advance of their software provisioning
  • Maintain the receiving and returns area of the office, ensuring a clean and well organized set up.


Solink is transforming conventional data into ‘smart’ data. Solink connects and synchronizes brick-and-mortar business systems like video + Point of Sale data, to create insight into loss prevention, security, and operations issues. We find new and powerful ways for businesses to get real value from the data and footage created daily by their standard systems.

We’re one of Ottawa’s fastest growing companies. We're not just a tech and security company - we are rapidly evolving the way that we use and think about video security, data analytics and technology. We're enhancing the status quo to positively impact clients and customers' businesses.

We’re on a steep growth trajectory, which means lots to do, lots to learn, and lots to experience! What an exciting adventure ahead - and our Solinkians make the greatest travel companions… 

Solink thrives because of our team; we know that in our business and in our daily work, people make all the difference. We’re looking for people who are driven by curiosity, hungry to innovate and striving to make an impact. 


Working with us means you’ll be working for a company that values your input and allows you to bring your ideas to life.  We offer a collaborative, creative, supportive work environment with a culture that is undeniably fun… 

All that - PLUS we offer…..

  • Flexibility in your chosen hours of work by helping you get "stuff" done (encourages that work life balance);
  • Opportunities for growth based on merit, skill, and initiative;
  • Friendly, welcoming and team-oriented atmosphere that fosters collaboration;
  • Creative and innovative environment that mentors, supports, motivates and inspires you to make an impact;
  • Interesting and exciting assignments ranging in size, type and complexity;
  • An “open-door” policy where communication and brainstorming is encouraged;
  • A really positive and fun environment working with an incredibly ENERGETIC team;
  • Competitive salary reviewed annually;
  • Fully paid Health / dental benefits offered immediately (an additional $500 spending account for items that aren’t covered in our AMAZING benefits program);
  • Monthly reimbursement toward a health and wellness; 
  • Extracurricular SOLINKIAN social events (so-learns, sports teams, so-lunches, team builders, and much more)
  • Please note: While we are currently operating in a hybrid approach, this role is required to FULLY operate from our Kanata office.

We know that everyone has different experiences and that’s what makes all of us so unique. Solink is an Equal Opportunity Employer. We’re looking at building our team of great people and we know that comes in various forms. We are committed to a diverse and representative workforce, an open and inclusive work environment and we encourage all candidates with interest to apply. We will provide accommodation on request through all parts of the selection process.


Please submit your cover letter and resume addressed to JarJar Binx outlining why you would be the right fit for this position.  

Solink welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process

Thank You

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  • Location
    Ottawa, Ontario
  • Department
  • Employment Type
  • Minimum Experience